Management training

Change Management for Global Organisations

Course Overview

This course is carefully crafted to empower delegates with the necessary skills and knowledge to proficiently spearhead change initiatives within global organisations. Citing research by the Kotter Institute, which reveals that 70% of change initiatives falter, attendees will delve into the techniques and methodologies essential for achieving successful change outcomes. We will explore pivotal factors crucial for goal attainment, encompassing the human and cultural dimensions of change, adept management of the change process, and nurturing impacted personnel through sustainable and emotionally supportive means.

Course Objectives

Identify and assess external forces necessitating change
Understand the influence of organisational structure
Lead the organisation through each phase of change
Cultivate a culture of trust
Improve customer satisfaction
Play a pivotal role in a people-centric organisation
Strategically communicate the change process
Address resistance to change

Who Should Attend

This essential course is tailored for Directors, Development Managers, Senior Executives, and decision-makers seeking to embrace cutting-edge techniques for effectively planning and implementing change.

Available Dates:

23 - 27 September, 2024	Kuala Lumpur
16 - 20 December, 2024	Kuala Lumpur
17 - 21 November, 2025	Kuala Lumpur
21 - 25 July, 2025	Barcelona

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Course Profile

Organisational change

Crafting a change vision and strategy
Identifying the primary drivers of business value
Securing executive sponsorship for change endeavours
Fostering critical competencies across all levels

How leadership can guide change forward

Embracing transparent leadership to nurture a culture of trust
Aligning senior team strategies with the organisation’s vision
Establishing a guiding coalition or transformation task force
Cultivating a customer and employee-centric culture

Effective communication

Understanding the role of communication in global change management
Aligning and articulating the vision with individuals’ values
Formulating comprehensive communication plans encompassing top-down, lateral, and bottom-up approaches
Utilising various styles and techniques to deliver impactful messages

Leading and managing change

Applying Kotter’s ‘8 eight accelerators’ for effective change leadership
Addressing and coaching individuals through resistance to change
Utilising the ADKAR model to comprehend behaviour change fundamentals
Measuring the success and value impact on the organisation

Sustainability

Recognising the significance of sustainability in transformational change
Ensuring the durability and spread of the change initiative
Harnessing the potential of paradigm shifts to reinforce change
Fostering creativity and innovation in the change process